Reference

Read mpobos Privacy Policy Before Access

mpobos Privacy Policy shows what we collect, why we use it and how you can request changes before opening an account.

Account dataWallet recordsCookie choicesAccess requests
mpobos Read mpobos Privacy Policy Before Access
CONTACT ROUTES

Use Our Policy Support Path

You can ask about your Privacy Policy rights through the support route shown inside your account area.

Account support Use the support link after login to ask what account data we hold, why…
Wallet records For DANA, OVO, GoPay or QRIS questions, share the transaction reference rather than a…
Change request Request access, correction or deletion through our support route.
ACCOUNT SAFETY

Browse How We Handle Your Data

Privacy choices should be clear when you move from a mobile browser to the lobby or check a wallet status.

Data handling

We use account, phone and login details to create access, complete verification and respond to support. Payment references from DANA or QRIS help us match activity without asking for private wallet credentials.

Cookies and browser data

Cookies and device signals can help remember session settings, detect unusual sign-in activity and keep the mobile path consistent. You can review browser controls before continuing to the lobby.

Account security

A clear phone verification step helps connect access to your account. We may check login details and device signals when a request involves profile changes, wallet status or unusual activity.

Retention periods

We keep records only for the period needed for the stated service, security or legal purpose. Transaction and support records may remain longer when a lawful recordkeeping duty applies.

Your access rights

You may ask what personal data we hold, request a correction or ask about deletion. We review the request against account ownership, legal duties and the need to protect other records.

Policy contact

Start with the support path in your account area and describe the privacy request plainly. A payment reference, phone number or login date can help us locate the correct record.

Explore Privacy Policy Questions

These Privacy Policy answers cover the account steps Indonesian customers ask about most often, from phone verification to wallet records and browser cookies. If your situation is different, use the account support route and tell us which data or access event you want us to check.

It covers data collected during account opening, phone verification, login, wallet activity, support contact and browser use. It also explains our purposes, retention approach, rights process and contact path.

We use your phone number to create and verify account access, help prevent mistaken identity and respond to account requests. We may confirm ownership before changing profile or privacy details.

Yes. The policy covers payment references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use references to match status, not to request wallet passwords.

You can request access through the support path in your account area. Tell us the relevant phone number or account detail, and we may verify ownership before preparing a response.

Send a correction request through account support and identify the field that is wrong. We may ask for a verification step, particularly when the change affects phone access or wallet matching.

Cookies and device signals can support sessions, preference handling and unusual-login checks when you move from login to the lobby. Your browser settings provide controls for cookie storage and deletion.

You can ask about deletion through support, and we assess each record against account security, transaction history and legal retention duties. We explain when a record must remain and why.