Reference

mpobos Terms & Conditions for Your Account

Clear Terms & Conditions explain how your mpobos account works, from phone verification and lobby access to wallet records and policy changes.

Account rulesWallet conditionsPolicy changesLocal access
mpobos mpobos Terms & Conditions for Your Account
HELP WITH TERMS

Contact us when a term needs explaining

A clear contact path helps when a Terms & Conditions clause affects your account or wallet record.

Policy wording Send the clause or page section through our support form, and we will explain…
Payment record For DANA, OVO, GoPay or QRIS questions, attach the receipt reference and transaction date…
Account request Use the account help link for a correction, access question or policy-change request; keep…
RECORDS AND SECURITY

Check how mpobos handles policy records

Our Terms & Conditions describe the records needed to operate an account and resolve a policy question.

Data handling

We use submitted account details and transaction references to apply the Terms & Conditions, check requests and respond to questions about account or wallet status.

Cookies

Cookies can retain sign-in state and policy preferences on your device. Clearing them may require another login, but it does not erase account records held under the stated terms.

Account security

Phone verification is required before account access, and sensitive changes may trigger another check. Do not share your sign-in code with anyone contacting you.

Record retention

We retain account, payment and support records for the period needed to apply these Terms & Conditions, address disputes and meet applicable legal duties.

Correction requests

Ask support to correct inaccurate account details by stating the field, the desired correction and your phone reference. We may request evidence before changing the record.

Policy changes

When wording changes, we show the updated effective date. Contact support if you need the prior version connected with an earlier account or wallet event.

Find answers about Terms & Conditions

These Terms & Conditions answers cover the account steps and policy questions Indonesian customers ask before using the mpobos lobby. If your case involves a payment receipt, phone verification or regional access, include those details when contacting us so the applicable rule can be identified.

You can read the current Terms & Conditions on this policy page before opening an account. The displayed effective date identifies which wording applies to a later account, access or wallet action.

Yes. The Terms & Conditions cover account-linked activity involving DANA, QRIS, OVO, GoPay, bank transfer and virtual account records. Keep your receipt reference when asking us to check a status.

Phone verification confirms that the account access request belongs to the account owner. We may require it before entry or before a sensitive change, including correction of account or wallet details.

Access and eligibility depends on local law. A section may be unavailable where local law permits limited access, or when account details are incomplete, inconsistent or cannot be verified.

Use the support form linked from your account area and describe the exact field that needs correction. Include your phone reference and supporting receipt or identity details when requested.

Cookies may keep your session active and remember a policy setting on the device you use. Removing them can sign you out, while account records remain subject to the stated retention rules.

We publish the revised wording with an effective date. Read the changed sections before continuing, and contact support if you need help connecting a prior rule to an earlier account event.